{"id":11694,"date":"2020-09-12T11:52:40","date_gmt":"2020-09-12T08:52:40","guid":{"rendered":"https:\/\/elearning.upt.ro\/?p=11694"},"modified":"2020-09-21T10:17:19","modified_gmt":"2020-09-21T07:17:19","slug":"suport-educatie-digitala-si-id-ifr-universitatea-politehnica-timisoara-oferit-de-centrul-de-id-ifr-si-e-learning-upt","status":"publish","type":"post","link":"https:\/\/elearning.upt.ro\/ro\/educatie\/suport-educatie-digitala-si-id-ifr-universitatea-politehnica-timisoara-oferit-de-centrul-de-id-ifr-si-e-learning-upt\/","title":{"rendered":"Suport educa\u021bie digital\u0103 \u0219i ID\/IFR Universitatea Politehnica Timi\u0219oara oferit de Centrul de  ID\/IFR  \u0219i e-Learning UPT"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"11694\" class=\"elementor elementor-11694\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7a899da elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7a899da\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e308116\" data-id=\"e308116\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7ed991c elementor-widget elementor-widget-text-editor\" data-id=\"7ed991c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Cadrele didactice UPT \u0219i studen\u021bii la distan\u021b\u0103 \u0219i cu frecven\u021b\u0103 redus\u0103, precum \u0219i candida\u021bii la sesiunile de admitere pentru formele de \u00eenv\u0103\u021b\u0103m\u00e2nt ID\/IFR beneficiaz\u0103 de un nou <strong>sistem de asisten\u021b\u0103 automatizat\u0103.\u00a0<\/strong><\/span><\/p><p><span style=\"font-weight: 400;\"><strong>Centrul de ID\/IFR \u0219i e-Learning<\/strong>\u00a0 introduce noul instrument de sprijin academic &#8211; <\/span><b>Suport educa\u021bie digital\u0103 \u0219i ID\/IFR UPT<\/b><span style=\"font-weight: 400;\"> &#8211; <\/span><span style=\"font-weight: 400;\">pentru a facilita \u0219i eficientiza comunicarea cu studen\u021bii.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e6c2496 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e6c2496\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b323f24\" data-id=\"b323f24\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f492054 elementor-widget elementor-widget-text-editor\" data-id=\"f492054\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Noul sistem,<\/span> <b>Suport educa\u021bie digital\u0103 \u0219i ID\/IFR UPT<\/b><span style=\"font-weight: 400;\">,<\/span><span style=\"font-weight: 400;\"> este la dispozi\u021bia profesorilor, studen\u021bilor \u0219i a candida\u021bilor online \u0219i propune <strong>un sistem de r\u0103spunsuri automate<\/strong> la o serie de \u00eentreb\u0103ri adresate pentru fiecare tip de scenariu \u00eent\u00e2lnit frecvent, \u00een baza experien\u021bei de peste dou\u0103 decenii de activitate a \u00eenv\u0103\u021b\u0103m\u00e2ntului la distan\u021b\u0103 \u00een UPT.<\/span><\/p><p><span style=\"font-weight: 400;\">\u00centreb\u0103rile sunt organizate pe 3 categorii, care se pliaz\u0103 pe tipurile de probleme \u00eent\u00e2mpinate:<\/span><\/p><ul><li><span style=\"font-weight: 400;\"><strong>Academic<\/strong> (suport dedicat studen\u021bilor la ID\/IFR)<\/span><\/li><li><span style=\"font-weight: 400;\"><strong>Tehnic<\/strong> (suport dedicat studen\u021bilor la ID\/IFR)<\/span><\/li><li><span style=\"font-weight: 400;\"><strong>Admitere<\/strong> (suport dedicat candida\u021bilor la admiterea pentru specializ\u0103rile de la ID\/IFR)<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1fd8653 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1fd8653\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-eec3918\" data-id=\"eec3918\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d60a604 elementor-widget elementor-widget-text-editor\" data-id=\"d60a604\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Cererile de asisten\u021b\u0103 mai complexe, precum \u0219i \u00eentreb\u0103rile la care studen\u021bii\/candida\u021bii nu g\u0103sesc r\u0103spuns automat \u00een cadrul sistemului vor fi atribuite unui responsabil al centrului, \u00een func\u021bie de solicitarea solu\u021bion\u0103rii problemei. <\/span><span style=\"font-weight: 400;\"><strong>Fiecare utilizator poate deschide un tichet \u00een func\u021bie de TOPICUL \u0219i SUBIECTUL selectat,<\/strong> atribuindu-se un num\u0103r de tichet unic per subiect, pe care \u00eel poate utiliza pentru a urm\u0103ri progresul \u0219i r\u0103spunsurile online<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-70f0c09 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"70f0c09\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-331f052\" data-id=\"331f052\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e9c8cf5 elementor-alert-danger elementor-widget elementor-widget-alert\" data-id=\"e9c8cf5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"alert.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-alert\" role=\"alert\">\n\n\t\t\t\t\t\t<span class=\"elementor-alert-title\">Suport educa\u021bie digital\u0103 \u0219i ID\/IFR Universitatea Politehnica Timi\u0219oara<\/span>\n\t\t\t\n\t\t\t\t\t\t<span class=\"elementor-alert-description\">Pentru a putea accesa \u0219i utiliza Suport educa\u021bie digital\u0103 \u0219i ID\/IFR UPT, este necesar\u0103 o adres\u0103 de e-mail valid\u0103, deoarece se pot trimite r\u0103spunsuri \u0219i prin e-mail!<\/span>\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8bf8f48 elementor-widget elementor-widget-text-editor\" data-id=\"8bf8f48\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Urm\u0103re\u0219te tutorialul despre cum s\u0103 utilizezi sistemul de suport OS Ticketing mai jos:<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bc0c68c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bc0c68c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9f66319\" data-id=\"9f66319\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8f4ad25 elementor-widget elementor-widget-video\" data-id=\"8f4ad25\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/www.youtube.com\\\/watch?v=FUOrkQiMtCs&amp;feature=youtu.be&quot;,&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<div class=\"elementor-video\"><\/div>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-db8c1ed elementor-widget elementor-widget-text-editor\" data-id=\"db8c1ed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>\u00cen cadrul sistemului de asisten\u021b\u0103, vor exista arhive complete \u0219i un istoric al tuturor solicit\u0103rilor de asisten\u021b\u0103.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c59f56b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c59f56b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f8580e7\" data-id=\"f8580e7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-98ad454 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"98ad454\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-d46a416\" data-id=\"d46a416\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d3ec518 elementor-widget elementor-widget-image\" data-id=\"d3ec518\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"900\" height=\"900\" src=\"https:\/\/elearning.upt.ro\/wp-content\/uploads\/2020\/09\/OS_Tiket-01-1024x1024.png\" class=\"attachment-large size-large wp-image-11695\" alt=\"\" srcset=\"https:\/\/elearning.upt.ro\/wp-content\/uploads\/2020\/09\/OS_Tiket-01-1024x1024.png 1024w, https:\/\/elearning.upt.ro\/wp-content\/uploads\/2020\/09\/OS_Tiket-01-300x300.png 300w, https:\/\/elearning.upt.ro\/wp-content\/uploads\/2020\/09\/OS_Tiket-01-150x150.png 150w, https:\/\/elearning.upt.ro\/wp-content\/uploads\/2020\/09\/OS_Tiket-01-768x768.png 768w, https:\/\/elearning.upt.ro\/wp-content\/uploads\/2020\/09\/OS_Tiket-01-50x50.png 50w, https:\/\/elearning.upt.ro\/wp-content\/uploads\/2020\/09\/OS_Tiket-01-80x80.png 80w, https:\/\/elearning.upt.ro\/wp-content\/uploads\/2020\/09\/OS_Tiket-01-263x263.png 263w, https:\/\/elearning.upt.ro\/wp-content\/uploads\/2020\/09\/OS_Tiket-01-100x100.png 100w, https:\/\/elearning.upt.ro\/wp-content\/uploads\/2020\/09\/OS_Tiket-01-526x526.png 526w, https:\/\/elearning.upt.ro\/wp-content\/uploads\/2020\/09\/OS_Tiket-01-255x255.png 255w, https:\/\/elearning.upt.ro\/wp-content\/uploads\/2020\/09\/OS_Tiket-01.png 1080w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-67534e5\" data-id=\"67534e5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8297a66 elementor-widget elementor-widget-text-editor\" data-id=\"8297a66\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Implementarea sistemului de suport al educa\u021biei digitale vine ca r\u0103spuns la cerin\u021bele de ajutor online crescute din ultima perioad\u0103, dar \u0219i \u00een contextul situa\u021biei actuale, care a accelerat o schimbare ce era deja \u00een curs de implementare \u2013 trecerea de la educa\u021bia \u0219i sprijinul clasic la echivalentul s\u0103u online.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ab6877c elementor-widget elementor-widget-text-editor\" data-id=\"ab6877c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Av\u00e2nd \u00een vedere aceast\u0103 schimbare, facult\u0103\u021bile \u0219i mai ales studen\u021bii trebuie s\u0103 adopte tehnologii \u0219i tehnici noi. Toate aceste cerin\u021be au dus la realizarea noului sistem care s\u0103 ajute studen\u021bii \u00een era digital\u0103.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f7c62e3 elementor-widget elementor-widget-text-editor\" data-id=\"f7c62e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\"><strong><i>Suntem aici pentru a v\u0103 ajuta oric\u00e2nd, oriunde \u0219i \u00een ritmul nevoilor voastre!<\/i><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-151e40f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"151e40f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cc7bac0\" data-id=\"cc7bac0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cf13402 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"cf13402\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md elementor-animation-pulse-grow\" href=\"https:\/\/suport.elearning.upt.ro\/open.php\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Utilizeaz\u0103  Suport educa\u021bie digital\u0103 \u0219i ID\/IFR UPT<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Cadrele didactice UPT \u0219i studen\u021bii la distan\u021b\u0103 \u0219i cu frecven\u021b\u0103 redus\u0103, precum \u0219i candida\u021bii la sesiunile de admitere pentru formele de \u00eenv\u0103\u021b\u0103m\u00e2nt ID\/IFR beneficiaz\u0103 de un nou sistem de asisten\u021b\u0103 automatizat\u0103.  Afl\u0103 mai multe detalii!<\/p>\n","protected":false},"author":1,"featured_media":11695,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[76,311,251,77],"tags":[405,400,406,402,403,404,399,401],"class_list":["post-11694","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-educatie","category-educatie-digitala","category-noutati","category-noutati-educatie","tag-distancelearning","tag-educatiedigitala","tag-elearning","tag-id","tag-invatamantladistanta","tag-onlinelearning-2","tag-suporteducatie","tag-upt"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Suport educa\u021bie digital\u0103 \u0219i ID\/IFR Universitatea Politehnica Timi\u0219oara oferit de Centrul de ID\/IFR \u0219i e-Learning UPT - Universitatea Politehnica Timi\u015foara Departamentul de ID\/IFR \u0219i Educa\u021bie Digital\u0103 \u2013 DeL<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/elearning.upt.ro\/ro\/educatie\/suport-educatie-digitala-si-id-ifr-universitatea-politehnica-timisoara-oferit-de-centrul-de-id-ifr-si-e-learning-upt\/\" \/>\n<meta property=\"og:locale\" content=\"ro_RO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Suport educa\u021bie digital\u0103 \u0219i ID\/IFR Universitatea Politehnica Timi\u0219oara oferit de Centrul de ID\/IFR \u0219i e-Learning UPT - Universitatea Politehnica Timi\u015foara Departamentul de ID\/IFR \u0219i Educa\u021bie Digital\u0103 \u2013 DeL\" \/>\n<meta property=\"og:description\" content=\"Cadrele didactice UPT \u0219i studen\u021bii la distan\u021b\u0103 \u0219i cu frecven\u021b\u0103 redus\u0103, precum \u0219i candida\u021bii la sesiunile de admitere pentru formele de \u00eenv\u0103\u021b\u0103m\u00e2nt ID\/IFR beneficiaz\u0103 de un nou sistem de asisten\u021b\u0103 automatizat\u0103. 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